Câu hỏi thường gặp
Q1: What products do you manufacture?
A: We specialize in the custom production of special-specification mold temperature controllers, thermal oil heaters and temperature control equipment.
Q2: What industries are your products used in?
A: Injection molding, reactor, hot-press forming, lithium battery separator, casting film, sheet and plate, etc.
Q3: Can it be customized?
A: Yes, we are able to provide non-standard customization solutions tailored to customers' specific requirements.
Q4: Can you provide brochures?
A: We offer free e-brochures.
Q5: Do you offer after-sales service?
A: Yes, We provide warranty services. In case of quality issues, products can be returned, exchanged or reissued. For customers in Southeast Asian countries, on-site services can be negotiated.
Q6: What markets do you serve?
A: At present, our main markets are Southeast Asia, the Middle East and the countries along the Belt and Road. Meanwhile, we welcome customers from other regions to discuss cooperation with us.
Q7: What’s the lead time for bulk orders?
A: The lead time for mass production is approximately 45 days, which may be adjusted during peak seasons or when special materials are required. The exact lead time is subject to order details. For products of Chinese standard specifications, the lead time is 15 days; for customized products, it ranges from 30 to 45 days.
Q8: Do you have stock? Is delivery on time?
A: Some regular models are in stock. We strictly follow lead times.
Q9: Can I mix different models in one order?
A: Yes, mixed orders are welcome to help you reduce inventory burden.
Q10: Do you accept long-term partnerships or distributor agreements?
A: Yes, We welcome partners worldwide, and offer special pricing and support policies for long-term partners, agents, as well as those agents with strong service capabilities to facilitate long-lasting cooperation.